01
Data Entry
Fast, accurate input for online and offline projects. We keep your records clean, organised, and accessible, at any volume.
- Spreadsheets
- CRM
- Document digitisation
Business Process Outsourcing
handled.
We handle the operations so you can focus on growth. Data entry, customer support and bookkeeping. Done right, every time.
Dedicated remote teams trusted by businesses worldwide, without the overhead of hiring.
Get a QuoteTrusted across
HealthcareE-commerceFinancial ServicesReal EstateLaw FirmsLogisticsSaaS CompaniesRetailHealthcareE-commerceFinancial ServicesReal EstateLaw FirmsLogisticsSaaS CompaniesRetail
What We Do
Everything your back office needs, handled.
Reliable, scalable support that fits your workflow, not the other way around. Four core services, one dedicated team.
02
Customer Support
Trained agents who handle enquiries, complaints, and follow-ups with the care and consistency your brand deserves.
- Live chat
- Tier 1 & 2
03
Bookkeeping
Error-free financial records that keep you compliant, transparent, and confident in your numbers, month after month.
- Reconciliation
- Invoicing
- Reporting
04
Phone & Chat
Real-time communication that keeps your customers happy and your reputation strong, across every time zone.
- Inbound
- Outbound
- 24/7
Why Stratos Group
Built around how you actually work.
We're not a marketplace and we're not a generic agency. We build dedicated teams that act like an extension of yours, and stay that way as you grow.
Dedicated account manager
One contact who knows your business. No ticket queues, no hold music.
Transparent reporting
Regular updates and clear metrics so you always know what you're paying for.
Scales with you
Need more capacity next month? Scale up without the overhead of hiring.
Flat-rate pricing
No surprise invoices. Fixed monthly cost that's easy to plan around.
0+
Projects
0%
Retention
24/7
Coverage
How It Works
Up and running in days, not weeks.
01
Tell us what you need
A short call or a message. We learn your workflow, volume, and expectations.
02
We build your team
Hand-picked professionals matched to your tasks and briefed on your standards.
03
Work begins
Your dedicated team integrates directly into your existing tools and processes.
04
You stay in control
Regular updates, clear reporting, and a direct line to your account manager.
Client Reviews
What our clients say.
Real reviews from real clients, verified on Google & Yelp.
5.0
5 reviews on Google
5.0
3 reviews on Yelp
Google
"Stratos Group made our workflow smoother from day one. Their team is fast, accurate, and highly dependable. We now spend less time on admin tasks and more time focusing on growth."
Sarah Mitchell
2 months ago · Verified Google Review
Yelp
"Their bookkeeping support is organised, consistent, and easy to rely on. They meet deadlines, keep everything clean, and respond quickly whenever we need something."
Jason Reynolds
4 months ago · Verified Yelp Review
Google
"Response times improved, customer satisfaction increased, and issues are resolved smoothly. They helped us deliver better service without adding stress to our team."
Emily Carter
5 months ago · Verified Google Review
Google
"Excellent service. Onboarding was fast, the team is professional, and the pricing was fair and transparent. Highly recommend for any growing business."
Luis Carney
6 months ago · Verified Google Review
Yelp
"From quote to completion in under a week. Everything works flawlessly and the team was incredibly professional throughout the entire process."
Mike R.
7 months ago · Verified Yelp Review
Yelp
"We needed a full operations overhaul and Stratos delivered beyond expectations. On time, on budget, and zero disruption during the transition."
Sandra L.
8 months ago · Verified Yelp Review
Google
"Stratos Group made our workflow smoother from day one. Their team is fast, accurate, and highly dependable. We now spend less time on admin tasks and more time focusing on growth."
Sarah Mitchell
2 months ago · Verified Google Review
Yelp
"Their bookkeeping support is organised, consistent, and easy to rely on. They meet deadlines, keep everything clean, and respond quickly whenever we need something."
Jason Reynolds
4 months ago · Verified Yelp Review
Google
"Response times improved, customer satisfaction increased, and issues are resolved smoothly. They helped us deliver better service without adding stress to our team."
Emily Carter
5 months ago · Verified Google Review
Google
"Excellent service. Onboarding was fast, the team is professional, and the pricing was fair and transparent. Highly recommend for any growing business."
Luis Carney
6 months ago · Verified Google Review
Yelp
"From quote to completion in under a week. Everything works flawlessly and the team was incredibly professional throughout the entire process."
Mike R.
7 months ago · Verified Yelp Review
Yelp
"We needed a full operations overhaul and Stratos delivered beyond expectations. On time, on budget, and zero disruption during the transition."
Sandra L.
8 months ago · Verified Yelp Review
Our Team
The people behind the work.
A small senior team that stays close to every client engagement , no faceless account hand-offs.
We're Hiring
Building the team behind the work.
We're always looking for reliable, skilled professionals to join our fully remote team, data entry, customer support, bookkeeping, and operations. If that sounds like you, take a look at what's open.
100% RemoteTools ProvidedPaid Training
See Open RolesGet Started
Ready to take work off your plate?
Tell us what you need and we'll put together a custom quote within 24 hours. No obligation, no pressure.
Response within 24 hoursNo long-term lock-inFree initial consultation