01
Company strategy & vision
Setting direction for the business and protecting the standards that define our work.
Chief Executive Officer
Mike Thompson
Mike founded Stratos Group on a simple idea: build a remote services company where quality and reliability aren't just promises, they're the product. With over two decades of experience in operations and business development, he has scaled the company from a small data entry team into a full-service BPO partner trusted by businesses across multiple industries. Mike leads with a hands-on approach and stays close to senior client relationships and team development.
Areas of expertise
Business StrategyOperations ManagementClient RelationsTeam ScalingRemote Work
"The best thing we can do for a client is make ourselves feel invisible. Their work just gets done, on time, every time."
Focus Areas
What Mike works on.
02
Key client partnerships
Personally involved with senior client relationships to ensure expectations are exceeded.
03
Hiring and culture
Shaping the people-first culture that keeps a remote team aligned and motivated.
More of the team
